Shipment Timeline: Products are usually shipped out weekly on Monday's and/or Tuesday's. The Live Fish Shipping date is posted on the home page and is updated weekly. Shipping time frames will vary depending on your location. USPS Priority Mail usually delivers in 2-3 days. UPS Express Mail usually delivers in 1-2 days.
During a holiday week when postal or delivery services are closed for at least one day, orders may be pushed to Tuesday, Wednesday or the following week. This is to ensure the safe delivery of packages. We want to avoid any fish getting held over on the weekend at the shipping facility. Should there be a change in our normal shipping schedule, notifications will be posted on our website homepage at www.twincitiesguppies.com.
We use USPS and UPS to ship all of our products.
USPS Priority 2-3 Day Mail shipping cost starts at $14.99.
UPS 2nd Day Air shipping cost starts at $24.99.
We can ONLY ship within the continental U.S.
NOTE: Hawaii, Alaska, and Puerto Rico please inquire through email: firstname.lastname@example.org before ordering.
Express Shipping cost starts at $50.00. During the winter season live fish will only be delivered through Express Mail. We use UPS Express Mail. It usually takes about 1-2 days to reach most destinations.
Holiday Season Shipping Details: As we approach the holiday season we may pause all shipping to avoid delayed deliveries. This usually starts at the end of November and runs until the beginning of January. These announcements will be made through an announcement banner on the website www.twincitiesguppies.com.
Winter Shipping Details: Due to the cold weather, your order may ship out at a later date. This is for the safety of the fish. Should the cold weather prevent us from shipping your fish, we will contact you by email.
Local Customers: We do provide local pick up for our local customers, who may want to pick up their fish. You can email us at email@example.com for more details or inquiries.