From communication, shipping, and qaulity of fish i have to say twin cities guppies knows how do it right! Also sent me a bonus fish just in case. All arrived happy and healthy! Thank you
Pleco arrived healthy and went straight to work cleaning the tank. Shipping package was excellent and tracking let me know exactly the time it would be at my door.
I never got a response about my DOA and I followed the directions. They’re way too small to ship. Not even an inch.
Great looking fish, everything looks very healthy and doing great 2 weeks in. Great shipping, no negatives. Definitely recommend and would buy again
I ordered a bushy nose pleco and accidentally plugged in the wrong address, which I soon sent an email pointing out the error immediately, I did not get a response, so I sent four more emails, to which never had a response, kinda comical that I got this email to give a review. So the fish is now is some pet shops tank in Chicago that they acquired for nothing when I can’t even get an email in return from the company I sent money to hahahahaha
Hello Nathan, it is unfortunate that this has happened. We usually try to respond quickly to our customers and inquiries. It could be possible that it was sent to the wrong email address, as we don't have record of these emails. We have issued you a full refund including the shipping costs.